A roundtable with local chamber and economic leaders, plus our State’s new Comptroller, provides a revealing forecast for conducting business in the year ahead
Between a pandemic and a bumpy economy, there’s no denying that many businesses have had their struggles over the past few years. But with challenges come opportunities—and many business leaders see reason to be optimistic here in Maryland, particularly looking to the year ahead.
For specific insight about the 2023 business forecast in our state, we posed a series of questions to a panel of business leaders comprising chamber heads, development corporation directors, and even our state’s new comptroller. They include:
Kristi Simon, president and CEO of the Central Maryland Chamber of Commerce, which formed in 2017 as a merger of the Baltimore Washington Corridor Chamber and the West Anne Arundel County Chamber. As the Central Maryland area experiences exponential growth, particularly around Fort Meade, the chamber seeks to be a resource for businesses by providing networking and growth opportunities, as well as advocacy and support.
Mark Kleinschmidt, president and CEO of the Anne Arundel Chamber of Commerce, which, like the CMCC, seeks to support and advocate the interests of its business membership in the Anne Arundel County community. Kleinschmidt has been with the chamber since 2018, bringing with him extensive experience in business counseling, economic development, and government relations.
Liz League, CEO of Greater Severna Park and Arnold Chamber of Commerce, which has promoted the interests of the business community since 1957. League—with her background in sales, marketing communications, and management, as well as community service—stepped into the role of CEO in 2018.
Holly DeKarske, executive director of Easton Economic Development Corporation, which has, in its own words, sought to “drive economic vitality, smart redevelopment, and business creation” in historic Easton since 2013. DeKarske’s background in marketing, nonprofit management, and downtown redevelopment serves her as she oversees the organization’s mission of organizing events and providing business resources.
Jill Seamon, interim CEO of Anne Arundel Economic Development Corporation, which seeks to promote business interests by offering investment and technical assistance and seeking to address workforce development needs. Seamon, who has been with the corporation for its 30-year history and previously stepped in as interim CEO once before in 2020, primarily serves as administrative officer.
Brooke Lierman, newly elected comptroller of Maryland, previously served as a state delegate from Baltimore City, and now takes office as the state’s chief accountant. Lierman ran on a platform of creating greater opportunity for small businesses, particularly minority-owned businesses.
Overall, many expressed similar sentiments. Primarily, businesses continue to have better prospects as society pushes its way through the end of the COVID pandemic, which forced many entrepreneurs to be innovative and think outside the box in ways they never had before. Diversity and inclusion continue to be a big priority for many businesses and the organizations that support them, with chambers of commerce and development corporations forming committees to support women and minorities as they break through glass ceilings in the business world. And when it comes to the politics of conducting business, they want to make sure legislation will make Maryland a business-friendly state. They also discuss many of the resources available to business owners for everything from loans and grants to networking and professional learning.
The questions and answers you’ll read are a fraction of the conversations we had with these leaders. To read the full transcript with additional topics, please visit whatsupmag.com.
How would you generally describe the state of conducting business in (and the economic landscape of) the Chesapeake Bay region?
Simon: Most businesses I speak to are still struggling with things like workforce and supply chain issues. While many parts of the country are dealing with similar issues, Maryland has a very high cost of living, and the business climate is not as friendly as other states on fees and taxes.
Kleinschmidt: Many businesses in the Chesapeake Bay region had to rethink their customer retention and customer attractions strategies. The pandemic caused a great deal of disruption and changed consumer attitudes considerably. Using technology, such as improved website email contacts and social media, Chesapeake Bay businesses are finding ways to constantly communicate with customers. This is a trend that is happening throughout the United States. It is a little bit more challenging for folks here in our region—tourism is such a large part of the economy.
League: Aside from issues with permitting, businesses have been fairly unimpeded in operations. However, legislation will be going into effect in 2023 that will raise taxes significantly and potentially cause hardship. This includes new climate change legislation and the family medical leave legislation. Businesses are still struggling to make up for their losses during the pandemic, and this is not the time for new taxes and mandates. Other states are much more business friendly.
DeKarske: We do everything we can to retain and expand existing business and attract new business. In Easton, we have taken advantage of several programs, such as established enterprise zones, opportunity zones, an Arts & Entertainment District, and a robust Main Street program. We’ve also been working on various zoning modifications to allow certain business and construction applications into areas that previously we were not able to. We compare quite favorably to other regions in the mid-Atlantic. Our proximity to Washington, D.C., Baltimore, Philadelphia, and New York makes Easton an ideal landing spot for people and companies looking to diversify away from these urban centers—and that’s exactly what we have seen over the last several years.
Seamon: The state of conducting business in our region is strong. More than 60,000 businesses call Anne Arundel County home. Our area is so fortunate to be strategically located near Washington, D.C., and Baltimore and have major assets and economic drivers, such as BWI Thurgood Marshall Airport, Fort George G. Meade, the City of Annapolis, which is Maryland’s state capital and a popular tourist destination, and the Maryland Live!/Arundel Mills shopping and entertainment district. We’re fortunate to have a highly trained workforce in which more than 43 percent can demonstrate having a bachelor’s degree or higher.
Lierman: It’s been a really tough few years for many of our small businesses, especially our retailers and our restaurants. We are facing a time of both some apprehension (about a coming recession) and real opportunity—both because of the lessons learned through the pandemic and because of the amount of federal money that is going to be coming into Maryland over the coming years.
It is now up to our state government leaders to really ensure the money coming from the Inflation Reduction Act, the bipartisan Infrastructure Act, and the CHIPS Act all make their way to our Maryland communities and small businesses in a transparent and accountable way. I’m excited about the coming years because I believe we are really on the cusp of great opportunities for the small business community in Maryland. We have opportunities to create a more diverse business ownership base, to make sure we’re supporting our women-owned, Black-owned, and immigrant-owned businesses in Maryland, so they can grow and thrive. State government is really at the crux of ensuring that can happen.
What public and/or private programs do you believe are most essential to business growth in our region?
Simon: Additional support for apprenticeship and training programs will be essential in the coming year, which will both help with businesses workforce issues and help members of our community improve their skills and hopefully secure better-paying jobs. Controlling the fees and taxes on business will be a huge deciding factor for many large businesses considering relocation or expansion in our state.
Kleinschmidt: The General Assembly and County Council must have a better understanding of the impact that some legislation might have on the operation of a small business. Small business makes up a vast majority of all employers in Maryland; however, sometimes the regulations implemented by the General Assembly and local governments prove to be onerous and cumbersome, and make it more difficult for the business.
League: Economic Development offices are a tremendous resource to local counties. The Anne Arundel Economic Development Center is an incredible resource that can help struggling businesses find financial support, counseling, business planning, and more. They work closely with the Small Business Development Center, which provides expert analysis to businesses that are looking to scale, grow, launch, or revamp. They are hyperlocal with the goal of keeping businesses in business.
DeKarske: Business growth and expansion is often fueled by a combination of tax incentives and financing programs. It would be great to see additional programs that touch on both these areas. Workforce programs and funding are key for everyone post-pandemic. Our businesses are still struggling to find staff. We obviously compete with many other towns across the state and region, so marketing and promotion continues to be a top priority for us.
Seamon: Many businesses are challenged with having enough capital to sustain operations and to expand when the opportunity presents itself. In our current climate of low unemployment, businesses face another challenge in terms of recruiting and retaining talent. So as an economic development organization, our task is to provide resources to help them address such challenges.
We have an array of loan programs to help many kinds of businesses from small, minority-, women- and veteran-owned businesses to technology government contractors to innovative startups. We are able to provide financing to qualified businesses, so they have operating capital to get through seasonal and contract cycle fluctuations or be able to undergo an expansion and buildout. Our workforce training grant program can cover 50 percent up to $1,000 per employee for on-the-job training, classroom or offsite training, purchasing training software, and train-the-trainer scenarios.
Lierman: There are a number of programs through the Department of Commerce that are working to reach small business owners and to support their efforts. There’s more we can do from the comptroller’s office to make sure that businessowners understand how to interact with the state and how to secure state contracts, whether it’s for a catering contract or a fuel contract or building highways or selling busses. There are so many opportunities.
I’m excited, as the next comptroller, to ensure that it’s easier to do business in the state and to interact with our state government so that questions are answered quickly, and so that businesses can spend more time concentrating on growing their businesses and less time worrying about bureaucratic barriers.
What industries are the most exciting to you in terms of potential and growth in our region and counties?
Simon: Continued growth in the government contracting sector to support our government partners and military installations, data centers, transportation alternatives, and (hopefully) an increase in manufacturing within our region.
Kleinschmidt: Tourism. Electric vehicles. Software as a service.
League: The agriculture industry is such an overlooked but important aspect of our local economy. Farming is alive and well, and younger people and women are going into the field (no pun intended). During the pandemic, the local farmers’ markets remained opened, and people regained an appreciation of Maryland-grown food and seafood, plants, handmade items, and local vineyards. We are seeing more of the farm-to-table approach with restaurants, which is a great reminder to people that we have a strong agriculture industry. I believe that Maryland agriculture will surge in popularity in the coming years because it meets food demands while focusing on conservation. And this is in line with supporting local businesses, which are the backbone of our economy.
DeKarske: Given the inherent beauty of the Eastern Shore, and all that has happened over the past few years, tourism has continued to be important to us. We are fortunate to have our own utility service, which provides the town and surrounding area with the most up-to-date services available. That makes Easton an ideal place for businesses that are information dense and rely on a robust IT infrastructure.
Seamon: Warehousing and distribution continue to be a very active sector for our area economy, as demonstrated by several transactions announced this year. Window Nation signed a lease for 23,000 square feet in the Cromwell Business Park off I-97 to consolidate their showroom and warehouse. Scannell Properties closed on four parcels on Ridge Road in Hanover, where it hopes to build a 130,000-square foot-warehouse. Other developers, such as Trammell Crow, Prologis, TA Realty, and Atapco Properties, also have warehouse projects in various locations in northern Anne Arundel County.
Lierman: I can’t pick one. Maryland is blessed to have incredible assets in a number of different areas. And part of that is because of our strong educational base. So, to ensure that we can continue to grow and be leaders in different industrial areas, we need to ensure that we fully implement the blueprint for Maryland’s future and strengthen our public-school systems around the state. We need to make sure that we’re always building on strengths and working to create a ready and able workforce.
By the time this goes to print, the Maryland General Assembly will be in session. What legislation and business interests will you be lobbying for or against?
Simon: Adjustments to the family paid leave bills that were passed last year to clarify language and specific program details. We’ll also be fighting for lower taxes and fees, infrastructure improvements and support, creating reasonable and attainable environmental policies, and other issues we will watch for as we head into the new year.
Kleinschmidt: The rules and regulations for the new pay roll tax passed last session to establish a paid leave fund.
League: I will lobby for all business-favorable legislation and against business-unfriendly legislation. However, bills have already been passed that will go into effect in 2023 that will negatively impact small businesses. And there is no longer a balance of power with a one-party rule, so bills can pass easily without objection or critical review.
DeKarske: No lobbying from our economic development corporation. Our state representatives have been open when it comes to hearing what we have to say. The state has been very good at distributing community development funds, and to the extent that can continue, as the budget allows, I would encourage that funding to continue, maybe with a special carve-out for rural communities.
Seamon: AAEDC doesn’t lobby on a particular piece of legislation or business interest. When we are called upon to provide guidance on legislation, we can provide data and other information to help county leaders and legislators understand the impact of legislation on particular sectors and business constituencies.
Lierman: As a two-term state delegate, I have so much respect for the Maryland General Assembly and the important work that my colleagues engage in and the work that they do in their communities and in Annapolis. I’m thrilled and excited to be able to work with them to ensure that the policies we’re passing are evidence-based and will grow our economy in a way that’s equitable and benefiting all of our communities.
Please finish this sentence: “2023 will be the year of…”
Simon: …innovation and creativity within the business community.
Kleinschmidt: …the next normal.
League: …cautious optimism.
DeKarske: …coming together to work together. We have an amazing group of individuals from government to private sector to nonprofits serving our area, and the more we come together to work together, the more we can do.
Seamon: …cautious optimism. Our county’s business community will still be impacted by larger, global issues, such as inflation and supply chain and public health challenges. But as AAEDC works to increase a more diverse community of small businesses and as we continue to see low unemployment and the expansion of our warehouse and data center industries, we are bullish that 2023 will be a year of slow but steady growth.
Lierman: …bold ideas.
