Photography courtesy Partners in Care, Inc.
When Kathy Butler and her husband retired, they decided to become members of Partners In Care Maryland, Inc. (PIC), a volunteer-based nonprofit organization that empowers older adults to maintain their independence and stay active in the community. Butler, who had heard about PIC several years ago from a neighbor, was impressed with the organization’s mission, and she was excited to learn how she and her husband could participate.
“During the orientation, we learned so much about the organization, and we were happy to volunteer,” Butler says. “Not only were we helping others, but we also benefited greatly. Volunteering gave us the opportunity to meet so many people and make valuable friendships. We are grateful to be a part of the Partners In Care team.”
Founded in 1993, PIC, now a trusted leader in home support services for older adults, is dedicated to helping members live independently in their own homes, develop meaningful connections, and thrive. Rooted in the mission of Neighbors Helping Neighbors, the organization empowers members from all backgrounds through programs that foster social connection. Its unique service exchange model allows members to bank time by lending their support to other members. When they reach 60-plus, they can utilize PIC’s services, creating a strong, mutually supportive community where everyone has something valuable to offer.
Everyday tasks, such as going to medical appointments, running errands, or making basic household repairs, can seem overwhelming for older adults. But by providing the opportunity to give and receive assistance, PIC offers members a sense of fulfillment that helps them feel connected to the community and build relationships.
“We help older adults age in place with dignity and respect,” says Amy Van Orden, director of operations, PIC. “Each of our members contributes their time and talent based on their individual abilities and needs. When they provide support services, such as a ride, home repair, or a friendly phone conversation, to a neighbor, they earn time credits that they can then use when they need assistance.”
Photography courtesy Partners in Care, Inc.
Empowering Programs
With locations in Pasadena, Frederick, and Easton, PIC offers volunteer programs that support its members and promote a sense of community across the Chesapeake Bay region.
The Ride Partners program provides reliable, safe transportation for members who no longer drive. Not only does the program help eliminate the stress of arranging a ride, but it also offers connection and friendly conversation.
A safe home is critical to living independently. The Repairs with Care home handyman program helps members with minor household repairs and maintenance—from repairing leaky faucets to installing grab bars.
The Member Care program provides support services that help members connect with others. From friendly phone calls and home visits to social opportunities, the program helps members build friendships and community.
In addition to these impactful programs, PIC also operates two upscale resale boutiques, which offer clothing, home goods, furniture, accessories, and other select items at affordable prices. Items are donated by members of PIC and the local community, and proceeds support the organization’s programs.
“Our main goal is to prevent social isolation among older adults,” Van Orden says. “Providing support services to others may just seem like small acts of kindness, but our programs really make a difference in our members’ lives. It’s not about the ride; it’s about creating a sense of belonging and self-worth. Our staff, donors, and members are one big family.”
Photography courtesy Partners in Care, Inc.
A New Chapter
According to a press release issued on October 23, 2025, by Hospice of the Chesapeake, Maryland’s largest independent nonprofit hospice organization, PIC recently joined its family of services under a newly formed umbrella organization, Chesapeake Health Partners. This incorporation represents a milestone in the organizations’ shared mission to serve Maryland’s aging population with compassion, dignity, and connection. PIC will retain its name, mission, and volunteer-driven programs.
“Maryland’s aging population deserves care that goes beyond the basics,” says Becky Miller, president and CEO of both Hospice of the Chesapeake and Chesapeake Health Partners. “This collaboration means more coordinated care, more connection, and more independence for the people we serve. Together, we’re creating a future where every older adult in Maryland has what they need to live well and age with dignity.”
To learn more about PIC, visit partnersincare.org.
